Mackessy Technology Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data in connection with our website and Services.
Last Updated: June 2026
1. Who We Are
Mackessy Technology Ltd (trading as MTX) is a technology company based in Limerick, Ireland, providing connected software platforms for the automotive insurance industry. Our products include AUXION (claims management) and ClaimLink (digital FNOL).
For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Irish Data Protection Act 2018, Mackessy Technology Ltd is the data controller in respect of personal data collected through our website and directly from business contacts.
Registered office: Limerick, Ireland
Email: info@mtx.ie
Website: www.mtx.ie
2. Personal Data We Collect
2.1 Data You Provide Directly
We collect personal data that you provide to us, including when you:
- Submit a contact form or ‘Request a Call’ form on our website (name, company name, email address, phone number, and any information you include in your message);
- Send us an email or contact us by telephone;
- Apply for a position with us via our Careers section;
- Register to attend or participate in events, webinars, or demonstrations we host;
- Engage with us as an existing or prospective client or partner.
2.2 Data Collected Automatically
When you visit our website, we may automatically collect technical information including:
- Your IP address and approximate location;
- Browser type and version;
- Device type and operating system;
- Pages visited, time spent, and referral source;
- Interactions with our website content.
This data is collected via cookies and similar technologies. Please see our Cookie Policy for full details.
2.3 Data Received from Third Parties
We may receive personal data about you from third parties, including LinkedIn and other professional networks where you have made your contact information publicly available, and from our clients who introduce us to key contacts within their organisations.
2.4 Data Processed on Behalf of Clients (as Data Processor)
When Mackessy Technology Ltd provides platform services (e.g. AUXION, ClaimLink) to its business clients, those clients act as data controllers for the personal data of their customers and employees processed through our platforms. In such cases, Mackessy Technology Ltd acts as a data processor and processes personal data strictly on the instructions of the client, in accordance with a Data Processing Agreement (DPA).
3. How We Use Personal Data
We use personal data we collect for the following purposes:
- Responding to enquiries, contact form submissions, and requests for information or demonstrations;
- Managing our relationships with clients, partners, and prospective clients;
- Providing, operating, maintaining, and improving our Services;
- Sending relevant business communications, product updates, or marketing information (where you have consented or where we have a legitimate interest to do so);
- Processing job applications and managing recruitment;
- Complying with our legal and regulatory obligations;
- Analysing website usage to improve our website and marketing effectiveness;
- Protecting the security and integrity of our systems and Services.
4. Legal Bases for Processing
We process your personal data on the following legal grounds under Article 6 of the GDPR:
- Legitimate interests (Article 6(1)(f)): We process data for our legitimate business interests, including responding to enquiries, managing client relationships, marketing our Services to business contacts, and improving our platforms. We have assessed that our legitimate interests are not overridden by your rights and interests.
- Contract performance (Article 6(1)(b)): Where processing is necessary for the performance of a contract to which you or your organisation is a party, or to take steps at your request before entering into a contract.
- Legal obligation (Article 6(1)(c)): Where processing is required to comply with applicable laws or regulations.
- Consent (Article 6(1)(a)): Where you have given us your explicit consent, such as consenting to receive marketing communications or to the placement of non-essential cookies. You may withdraw consent at any time by contacting us at info@mtx.ie.
5. Marketing Communications
We may send you marketing communications about our Services, products, events, and industry insights if you have requested information from us or have previously engaged with us as a client or partner, and you have not opted out of such communications. We will always include an unsubscribe option in our marketing emails.
You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at info@mtx.ie.
6. Sharing Your Personal Data
We do not sell your personal data. We may share your personal data with:
- Service providers and sub-processors who assist us in providing our Services, including cloud hosting providers, CRM software providers, email marketing platforms, and analytics providers, who are contractually required to handle data securely and only as instructed;
- Professional advisers including lawyers, accountants, and auditors, subject to confidentiality obligations;
- Regulatory authorities, courts, or other public bodies where required by law or to protect our rights;
- Potential acquirers or investors in the context of a business transaction such as a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
7. International Transfers
Where we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with Chapter V of the GDPR. This may include:
- Transfers to countries that have received an adequacy decision from the European Commission;
- The use of Standard Contractual Clauses (SCCs) approved by the European Commission;
- Other appropriate safeguards as permitted under applicable data protection law.
Where we rely on SCCs, you may request a copy by contacting us at info@mtx.ie.
8. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our general retention periods are:
- Enquiries and contact form data: up to 2 years from the date of last contact, or longer if you become a client;
- Client data: for the duration of the client relationship and for a further period of up to 7 years after termination, as required by applicable law;
- Job applications: up to 12 months after the conclusion of a recruitment process, unless you consent to retention for longer;
- Website analytics data: in accordance with the retention settings of our analytics provider(s);
- Data processed on behalf of clients: in accordance with the applicable Data Processing Agreement.
9. Your Rights
Under the GDPR and Irish Data Protection Act 2018, you have the following rights in relation to your personal data:
- Right of access: to obtain a copy of the personal data we hold about you;
- Right to rectification: to have inaccurate or incomplete personal data corrected;
- Right to erasure (‘right to be forgotten’): to request deletion of your personal data in certain circumstances;
- Right to restriction of processing: to request that we limit our use of your data in certain circumstances;
- Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format;
- Right to object: to object to our processing of your personal data on the grounds of legitimate interests or for direct marketing purposes;
- Rights related to automated decision-making and profiling: we do not make automated decisions with legal or similarly significant effects based solely on automated processing.
To exercise any of these rights, please contact us at info@mtx.ie. We will respond within one month of receipt of your request. We may need to verify your identity before fulfilling your request.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. All our platforms are developed entirely in-house, giving us full control over security, performance, and compliance. Our infrastructure is built on best-in-class cloud services with robust access controls, encryption in transit and at rest, and regular security assessments.
However, no transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children’s Privacy
Our website and Services are directed at business professionals and are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data about a child, please contact us and we will take steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by an updated “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
14. How to Make a Complaint
If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address your concern. You also have the right to lodge a complaint with the Irish supervisory authority:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Phone: +353 (0)761 104 800
Web: www.dataprotection.ie
15. Contact Us
For any privacy-related queries or to exercise your rights, please contact:
Mackessy Technology Ltd (trading as MTX)
2 Mount Kennett Pl, Prior’s Land, Limerick, V94 T6W3
Email: Hello@mtx.ie
Website: www.mtx.ie